Discover, understand, and master artificial intelligence in life and work
Do you want your teams to understand AI and use it as a tool to support their daily work?
This training program is perfect for you.
Course Objectives
To help hotel and restaurant teams understand and gradually adopt artificial intelligence tools.
This program is designed to demystify AI, demonstrate its practical and accessible applications, and help teams see how it can benefit them in both their professional and personal lives.
The approach is pragmatic and reassuring: understanding, experimenting, and reflecting together, without a technical or expert focus.
Financing
Funding may be available through your OPCO (Skills Operator) as part of the HCR contractual contribution.
Contact-us for assistance with your funding application.
Dates & venue
Duration: 3 workshops, 3 hours each – 9 hours total
Dates & Location: Upon request – Subject to availability
Format: In-person – Groups of 6 to 10 participants
Equipment: Room equipped with a projector and an internet connection
Target Audience
Managers, department heads, and staff in the hospitality and restaurant industry (front desk, food and beverage, housekeeping, maintenance, spa, back office, sales, HR, etc.). Non-specialists who are curious or sometimes cautious about these new technologies.
Information
Elisabeth CARLIER BRISBARE
Contact : +33 (0)6 60 62 49 14
Contact me so that I can tell you more about the training and help you obtain 100% financing (including trainee meals).
✽ The course
The 3 workshops in the program
Discovering AI and Its Everyday Applications
Understand what artificial intelligence is (and isn’t). Identify its uses in everyday life and in the hospitality industry. Demystify the topic and spark curiosity through discovery games, simple demonstrations, and discussions about common misconceptions.
Getting started with ChatGPT, Claude, and conversational tools
Learn to communicate effectively with AI to obtain relevant results. Formulate requests tailored to specific professional situations: customer emails, internal messages, translation, summarization, and tone refinement. Focus on best practices and confidentiality.
AI for Communication and Creativity
Explore how AI can analyze complex situations, propose prioritized action plans, and conduct a benchmark in just a few minutes to find innovative solutions—tailored to every department: front desk, food and beverage, housekeeping, spa, HR, sales…
An Unexpected Group Dynamic
When it comes to AI, hierarchies naturally fade away. Department heads and employees start from scratch together—curious and on equal footing. That’s one of the greatest strengths of this journey.
Benefits for Company
Develop a shared culture around AI and its practical applications
Foster trust and curiosity toward innovation
Improve teams’ written communication and creativity
Identify concrete ways to boost efficiency and recognize the value of work
Create team momentum around shared progress
What this program does not aim to do
Provide training in programming, data analysis, or the technical use of complex AI tools
Replace the company’s existing tools or procedures
Provide in-depth technological expertise
Address legal or cybersecurity issues requiring external specialists
This program is intentionally designed to be pragmatic and accessible: to broaden understanding, stimulate curiosity, and foster a sensible use of AI.
Elisabeth CARLIER BRISBARE
Consultant and Trainer in the Hospitality and Restaurant Industry
With over 30 years of experience specializing in the high-end hospitality and restaurant industry, she supports executives and teams in developing service excellence.
As a daily user of artificial intelligence tools, she shares a pragmatic and accessible approach, free from technical jargon: understand, experiment, and make AI a true ally in the workplace.