Strategic coaching of the Management Committee
Support in the development, in the Management Committee, of your objectives during the opening / reopening of your establishment and the action plan to achieve them.
Standards & Procedures
Support in the development or evolution of quality standards and operational procedures of service, in participatory mode.
Development of the training plan for your teams in response to your opening/reopening action plan.
Pré and soft opening
Accompaniment to the pre and soft opening phase. Design and implementation of the organization, questionnaires and interviews to measure the scalability of the conformity of the services to the objectives targeted. Follow-up of the teams for the implementation of corrective measures.